Frequently Asked Questions

To log in for the first time, visit the official Paylocity login portal and click 'Register'. You will need your Company ID, Last Name, and Social Security Number. Once verified, you'll create a unique username and password to access your payroll dashboard.

Your Paylocity Company ID is a unique numerical code provided by your employer. You can typically find it on your physical pay stub, your initial onboarding documents, or by contacting your HR department directly. It is required for every paylocity login attempt.

If you forget your password, navigate to the Paylocity login page and click 'Forgot Password'. Enter your username and Company ID to receive a reset link via your registered email or SMS, depending on your account security settings.

Access denied errors usually stem from incorrect credentials or browser cache issues. First, verify your Company ID is correct. If the issue persists, clear your browser's cookies or try an incognito window to ensure no legacy data is interfering with the paylocity login terminal.

Yes, Paylocity offers a mobile app for both iOS and Android. Search for 'Paylocity' in the App Store or Google Play. The paylocity login mobile experience requires the same credentials as the desktop version, including your Company ID and MFA verification.

MFA adds an extra layer of security to your Paylocity login. After entering your password, you must verify your identity via a code sent to your email, phone, or through the Paylocity Authenticator app. This ensures only authorized users can access sensitive payroll data.

Accounts are typically locked after three consecutive failed paylocity login attempts to prevent unauthorized access. Most locks are temporary and last 30 minutes, but you can contact your company's payroll administrator to have it unlocked manually if needed.

Once logged in, navigate to 'User Settings' or 'Security Settings'. From there, you can update your primary contact email and phone number. This ensures you receive Paylocity login security alerts and MFA codes at the correct address.

Yes, the official Paylocity login gateway uses enterprise-grade 256-bit SSL encryption. This protects your personal data and banking information from interception. Always ensure the URL begins with 'https://access.paylocity.com' before entering your credentials.

On the login screen, select 'Forgot Username'. You will be asked to provide your Company ID and the email address associated with your account. Paylocity will then send your username to that email to help you complete your paylocity login.

Former employees can usually access their Paylocity login for a limited time to download W-2s and past pay stubs. If your access has been revoked early, you must contact your former employer's HR department to request specific documents.

Paylocity officially supports the latest versions of Google Chrome, Microsoft Edge, Mozilla Firefox, and Safari. For the best paylocity login performance, ensure your browser is updated to the current version to avoid technical glitches.

Administrators use the same paylocity login gateway but possess different permissions. Admins must enter their corporate credentials and often require higher levels of MFA verification to access sensitive employee data and company-wide payroll processing tools.

During your initial registration or within your account settings, you can choose and answer security questions. These act as a secondary verification method if you ever lose access to your primary Paylocity login device.

If your Company ID isn't recognized, check your pay stub for the exact 5-7 digit number. If it still fails, your employer may have recently migrated to a new system instance, requiring an updated ID for a successful paylocity login.

Within the Paylocity mobile app settings, toggle 'Enable Biometrics' (FaceID or Fingerprint). This allows you to bypass typing your password for a faster paylocity login while maintaining high security standards on your mobile device.

If the page fails to load, check your internet connection and disable any aggressive ad-blockers or VPNs that might interfere with the paylocity login scripts. Clearing your browser's DNS cache can also resolve loading issues.

Yes, for security reasons, the Paylocity login session will expire after a period of inactivity (typically 15-20 minutes). This prevents unauthorized access if you leave your workstation unattended while signed in.

Log in to your dashboard, go to 'User Preferences', and select 'Change Password' or 'Change Username'. You will need to enter your current paylocity login password as a security measure before making any permanent changes.

If you work for multiple companies that use Paylocity, your employer may need to link your profiles. Otherwise, you will need to use the specific Company ID and username for each individual paylocity login account.